Privacy policy.

Last Updated: 09/10/2023

1. Introduction

Royal Spa Decoration ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect the following types of personal information:

  • Personal Identifiable Information (PII): Name, address, email address, phone number, and other contact details.

  • Payment Information: Credit card or bank account information for processing payments.

  • Service Information: Details of the decorating services requested or provided.

  • Communication Data: Information from your communications with us, including emails, chat messages, and customer support inquiries.

  • Website Usage Data: Information about your interactions with our website, including IP address, browser type, and device information.

3. How We Use Your Information

We may use your personal information for the following purposes:

  • To provide plumbing services and fulfill contractual obligations.

  • To process payments and invoices.

  • To respond to your inquiries and provide customer support.

  • To send you updates, promotions, and relevant information about our services, with your consent where required.

  • To improve our website and services, including analyzing usage data.

4. Data Sharing and Disclosure

We may share your personal information with the following parties:

  • Our employees and contractors for the purpose of providing plumbing services.

  • Payment processors for payment processing.

  • Third-party service providers that assist us with website hosting, data analysis, and marketing.

  • Legal and regulatory authorities when required by law.

5. Data Security

We take reasonable measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no data transmission or storage method is completely secure, so we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to your personal data.

  • Rectification: You can request corrections to inaccurate or incomplete data.

  • Erasure: You can request the deletion of your personal data under certain circumstances.

  • Restriction: You can request restrictions on the processing of your data.

  • Data Portability: You can request your data in a structured, commonly used, and machine-readable format.

  • Withdrawal of Consent: If we rely on your consent for processing, you can withdraw it at any time.

7. Contact Us

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us:

royalspadecoration@hotmail.co.uk

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. Please check this page periodically for updates.

9. Effective Date

This Privacy Policy is effective as of 13/11/23.